Delivery Policy

CMC Operations & Training Consultants
Last updated: 19/02/2026

CMC Operations & Training Consultants supplies digital training resources, operational toolkits, templates, guides, and downloadable materials.

All products are delivered electronically. No physical goods are shipped.

Digital Delivery

After purchase, customers will receive:

• immediate on-screen download access
  and/or

• an email containing the download link or access instructions

Delivery is typically instantaneous following successful payment.

Delivery Issues

If you do not receive your download or access email within 15 minutes of purchase, please:

1. Check spam or junk folders

2. Check the email address used at checkout

If access is still not received, contact:

info@cmcops.co.uk

CMC Operations & Training Consultants will ensure you receive the product purchased.

No Physical Shipping

CMC Operations & Training Consultants does not ship physical products.

Shipping addresses are not required for digital purchases and any address fields present during checkout relate solely to payment processing requirements.